Welcome to GeniusGiggles! By using our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Order Process
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All orders are placed through our official website or verified communication channels.
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After placing an order, you will receive a confirmation message with your order details.
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All orders are Cash on Delivery (COD) only. We do not accept online or prepaid payments.
2. Shipping
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We offer free shipping on all orders.
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Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location.
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If delivery cannot be completed due to incorrect details or failed attempts, your order may be canceled.
For full details, please see our Shipping Policy.
3. Returns and Refunds
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You may request a return or refund within 7 days of receiving your order if the item is damaged, defective, or incorrect.
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Returned products must be unused, in original packaging, and accompanied by proof of purchase.
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All refunds are processed in cash only through our delivery team.
For more, view our Returns & Refunds Policy.
4. Product Availability
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All products listed are subject to availability.
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In the rare event that an item becomes unavailable after you place an order, we will contact you promptly to offer a replacement or cancellation.
5. Communication
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By placing an order, you consent to receive order updates via SMS, email, or messaging platforms.
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You can opt out of promotional messages anytime by contacting our support team or using the unsubscribe link provided.
6. Contact Us
For any questions, concerns, or assistance, please reach out to us at:
📧 [email protected]
We’re here to make every shopping experience joyful, easy, and reliable.
